The financial service provider, First National Bank (FNB) has pledged R7.5 million as contribution to holistic relief over the severe flooding in KwaZulu-Natal (KZN) and have encouraged their customers to do the same.
Donations to charitable causes can be done via the >>Nav money and e-bucks, through the FNB’s leveraged digital platform.
Spokesman for the bank, Themba Msimango said the pledge would further support humanitarian organisations in providing necessities such as shelter, food, medical and hygiene supplies to impacted communities, as well as assistance to impacted early childhood centres (ECDs) in KZN
“As corporate citizens, we recognise the importance of contributing to holistic relief efforts such as helping the vulnerable, rebuilding communities and infrastructure, and assisting impacted retail and business clients as well as our employees,”
Insurance claims for both individuals and businesses clients who have insurance with FNB will also expedited.
“To ensure the continued availability of our banking services in KwaZulu-Natal, we have accelerated the restoration of our infrastructure that was damaged by the floods.
Currently, there are about 98% of FNB branches and 95% of ATMs in KwaZulu-Natal have been restored.
Msimango says FNB is continually assessing the need for mobile banking solutions in communities where infrastructure restoration may take longer than anticipated.
“Our holistic relief efforts are a continuation of our ongoing commitment to promoting a culture of care, uniting South African citizens from all walks of life and harnessing the power of collaboration and partnerships.”
“In this time of need, it is vital that we join hands for the common good and remind ourselves of the spirit of ‘ubuntu’ that distinguishes our country and people,” he said.
Clients who require service support may need to make contact via the FNB App’s Secure Chat function.